Airbus and Boeing are not out of the woods just yet, as the first month of 2023 comes to a close. According to AerCap, the world’s largest aircraft lessor manufacturers are not transparent enough with their customers.
While delivering planes are the problem confirmed by a source of the publication, transparency is critical. The AerCap CEO, while speaking at the Airline Economics conference, highlighted that this is an issue that could last years. It, therefore, should be on the manufacturers to increase their line of communication with key customers.
However, the broader problem comes from over-promising and underdelivering. AerCap’s CEO points the finger directly at Airbus for selling planes on promises they can’t hold. Saying the jets were sold on optimism rather than what is logically achievable for such a company.
Airlines plan for the delivery of new aircraft years in advance. Entire schedules, fleet retirements, crew training and much more are all factored into decisions. That means when an aircraft doesn’t arrive on time, there are negative percussions for the business. In addition, it can damage the relationship between the customer and the provider.
Comments featured on Reuters highlighted the process of OEMs (original equipment manufacturers) and how their communication is short-dated. Essentially notifying customers too late of delays or problems negatively impacting the business the assets are destined for.
While Airbus and Boeing have expressed their understanding of supply chain troubles impacting the business, AerCap’s comments highlight a real problem.