Airline Guide · Full-Service Carrier

Air Canada

Air Canada is Canada's flag carrier and largest airline, connecting the country to the world across six continents from its hubs in Toronto, Montréal and Vancouver. Dj's Aviation covers the latest Air Canada news, fleet movements, route changes and policy updates across its global network below.

TSX AC
IATA AC
Founded 1937
Aircraft 400+
Star Alliance
Air Canada
Airline Fact File
IATA / ICAOAC / ACA
Founded1937 (as Trans-Canada Air Lines)
HeadquartersSaint-Laurent, Montréal, QC
CEOMichael Rousseau (outgoing)
Anko Van der Werff (incoming Jan 2027)
StockTSX: AC
AllianceStar Alliance (founding member)
LoyaltyAeroplan
Fleet (mainline)223
Destinations180+ airports
Primary hubs
YYZ
YUL
YVR

History & Founding

Air Canada traces its origins to 1937, when the Canadian federal government created Trans-Canada Air Lines (TCA). Passenger service began between Vancouver and Montréal on 1 April 1939, and 2 years later, TCA provided scheduled flights across the Atlantic Ocean. Over the following decades, it grew into Canada’s national carrier. In 1964, a private member’s bill changed the name from Trans-Canada Air Lines to Air Canada, taking effect on 1 January 1965.

The airline was privatised in 1988 under a program led by President and CEO Pierre Jeanniot, with 43% of shares sold to the public. By the same year, Air Canada had already made history as the first airline in the world to implement a fleet-wide non-smoking policy. In 2001, Air Canada acquired its largest rival, Canadian Airlines, cementing its position as the country’s dominant carrier.

1937
Trans-Canada Air Lines created
1939
First passenger service, Vancouver to Montréal
1965
Renamed Air Canada
1988
Privatised; first fleet-wide non-smoking airline
2001
Acquired Canadian Airlines
2003–04 (restart)
Bankruptcy protection, then restructuring

The early 2000s proved turbulent. Air Canada filed for bankruptcy protection in 2003 following the combined pressures of the September 11 attacks, the SARS outbreak, and soaring fuel costs, and emerged from restructuring in 2004. Since then, the airline has pursued sustained modernisation: fleet renewal, international network expansion, and the transformation of Aeroplan into one of Canada’s most active loyalty ecosystems.

In August 2025, Air Canada experienced a significant work stoppage when more than 10,000 flight attendants represented by the Canadian Union of Public Employees went on strike, beginning on 16 August and resulting in approximately 3,200 flight cancellations and an estimated revenue impact of C$430 million before a tentative agreement was reached on 19 August.

Fleet

Air Canada operates a mixed Airbus and Boeing mainline fleet (one of the youngest and most fuel-efficient in the world), supported by subsidiary operations under Air Canada Rouge and regional carrier Air Canada Express.

The airline’s long-haul workhorse is the Boeing 787 Dreamliner, with 40 in service and 18 additional 787-10 aircraft on order. Its growing narrow-body backbone is the Airbus A220-300, with 37 in service and 28 more on order. In December 2024, Air Canada announced it would transfer its Boeing 737 MAX 8 aircraft to Air Canada Rouge and integrate the Airbus A320/A321 fleet into its mainline operation, retrofitting those aircraft to A220 specifications.

Looking ahead, Air Canada has placed orders for 30 Airbus A321XLR extra-long-range jets (deliveries from Q1 2026) and 8 Airbus A350-1000s (deliveries from 2030–2032), expanding its long-haul capability.

Type
Role
Approx. in Fleet
Short/medium haul narrow-body
~37
Short/medium haul narrow-body
~95
Medium/long haul wide-body
~15
Short/medium haul (transitioning to Rouge)
~47
Medium-haul wide-body (reintroduced)
~8
Long-haul wide-body
~21
Long-haul wide-body
~40

Mainline fleet figures approximate as of mid-2025. Excludes Air Canada Rouge, Air Canada Express and Air Canada Jetz. A321XLR and 787-10 deliveries underway.

Route Network

Air Canada serves more than 180 airports in Canada, the United States and internationally across six continents. Domestically, it connects 50 Canadian airports, averaging over 528 daily flights. Internationally, the network spans Europe, Asia-Pacific, the Middle East, South America and the Caribbean, with Sixth Freedom traffic through its Canadian hubs representing a fast-growing revenue stream. Sixth Freedom revenues grew 10% year-on-year in Q4 2025.

Toronto Pearson (YYZ) is the primary hub and engine of the international network. Montréal-Trudeau (YUL) and Vancouver International (YVR) serve as secondary hubs with their own international flying programs. New routes announced for 2025 and into 2026 include service to Prague, Manila, Bermuda, Edinburgh, Naples, Rio de Janeiro, Nashville and more — across all three hubs.

Hub
Role
Primary hub; largest international gateway
Secondary hub; Francophone and European gateway
Pacific gateway; Sixth Freedom transpacific hub
Western Canada anchor
National capital gateway
Western Canada secondary hub

Safety Record & Incidents

Air Canada consistently ranks among the world’s safest airlines. The Jet Airliner Crash Data Evaluation Centre (JACDEC) has placed Air Canada in the global top five for safety, and AirlineRatings.com has awarded it a seven-out-of-seven safety rating. In 2025, Air Canada was named Best Airline in North America by Skytrax and recognised as the only North American carrier in the global top 20.

The airline has experienced only three fatal accidents since becoming Air Canada in 1965, across more than 4.75 million flights. Notable incidents include:

  • Flight 797, 2 June 1983: In-flight fire in the lavatory of a DC-9 on a Dallas-to-Toronto service forced an emergency landing at Greater Cincinnati/Northern Kentucky Airport (now Cincinnati/Northern Kentucky International Airport. Twenty-three of 46 people on board died, prompting sweeping international changes to aviation fire safety standards, including mandatory smoke detectors and floor-level emergency lighting on all commercial aircraft.
  • The Gimli Glider, 23 July 1983: A Boeing 767 (then Canada's first metric aircraft) ran out of fuel mid-flight due to a miscalculated refuelling owing to metric/imperial conversion error. The crew successfully glided the aircraft 225 km and landed at a decommissioned airstrip at Gimli, Manitoba, with no fatalities.
  • Flight 759, 7 July 2017: An Airbus A320 on approach to San Francisco International Airport misaligned with a taxiway where four aircraft were awaiting departure, descending to a minimum altitude of 60 feet before executing a go-around. The NTSB described the incident as potentially the worst aviation accident in history, averted by a razor-thin margin. No fatalities.
  • August 2025 work stoppage: Not a safety incident, but operationally significant — approximately 3,200 flight cancellations over four days following a strike by CUPE-represented flight attendants.
  • Otherwise, Air Canada has maintained a strong safety record across billions of passenger kilometres.

    Financial Results

    Air Canada posted record annual revenues in 2024 of $22.3 billion (CAD), driven by a five per cent increase in capacity over 2023. Full year 2025 revenues reached $22.4 billion (up 1% year-on-year), with adjusted EBITDA of $3.1 billion at a 14% margin, exceeding the airline’s own guidance. Cash from operations for 2025 was $3.7 billion, and the airline returned more than $850 million to shareholders through buybacks during the year.

    $22.4B
    Revenue+1% YoY
    $3.1B
    Adjusted EBITDA14% margin
    $3.7B
    Cash from operations
    $850M+
    Returned to share holders buy backs
    Metric
    Value
    ~$22.4 billion CAD
    ~$3.1 billion CAD (14% margin)
    $7.5 billion CAD

    Operational Performance

  • Industry recognition: Named Best Airline in North America at the 2025 Skytrax World Airline Awards and the only North American carrier in the global top 20 — a significant achievement for a carrier of its scale.
  • Customer satisfaction: Net Promoter Scores improved in 2025, alongside gains in on-time performance.
  • Labour disruption: The August 2025 flight attendant strike caused approximately 3,200 cancellations and an estimated C$430 million in revenue impact over four days. A tentative agreement was reached on 19 August, though the wage component was subsequently rejected by 99.1% of members, with other provisions remaining in effect.
  • Fleet renewal: In the middle of a substantial capital expenditure cycle, with 35 aircraft deliveries planned in 2026 alone, including its first A321XLR and 787-10 jets.
  • Free cash flow pressure: Management has flagged that peak CapEx and transitional fleet timing will pressure 2026 free cash flow, with guidance set at $400–$800 million for the year. Longer term, new aircraft economics are expected to materially improve unit costs and margins.
  • Connectivity upgrade: Free Wi-Fi for Aeroplan members launched in May 2025 on North American, Mexico and Caribbean routes in partnership with Bell Canada, with international fleet rollout planned from 2026.
  • Cabins & Product

    Air Canada operates a three-cabin structure (Economy, Premium Economy and Business Class) across seven fare types. Product names and seat configurations vary by aircraft.

  • Air Canada Signature Class: Air Canada's premium international business class cabin, available on Boeing 777, 787, and select Airbus A330 routes. Features lie-flat seats, chef-designed menus, Signature Cocktail service, chauffeur transfer at hubs and access to the Signature Suite at Toronto Pearson. Air Canada is the only North American airline offering lie-flat business class seats on select nonstop Canada-US routes.
  • Premium Economy: Available on wide-body international aircraft; 2×2 seat configuration, enhanced meal service, dedicated overhead storage.
  • Premium Rouge: 2×2 seat configuration available on select Airbus A319 and A321 aircraft operated by Air Canada Rouge.
  • Economy (Latitude / Flex / Comfort / Standard / Basic): Five tiers within economy offering graduated flexibility, refundability and included services. Complimentary meals are served on international long-haul flights.
  • Free Wi-Fi for Aeroplan members: Launched May 2025 on North American and select sun routes; approximately 85% of the fleet to be covered domestically before international rollout in 2026.
  • Change & Cancellation Policy

    Air Canada’s change and cancellation policy varies by fare type.

  • 24-hour free cancellation: All bookings can be cancelled within 24 hours of purchase for a full refund to the original payment method, regardless of fare class, provided travel is at least 7 days away.
  • Basic: Non-refundable and non-changeable after 24 hours; exceptions apply if Air Canada changes the schedule by 3 hours or more, or for military orders or death of a passenger.
  • Standard / Flex / Comfort (non-refundable): Changes and cancellations permitted with a fee (up to CAD $200). Unused value is applied as a travel credit valid for 1 year from the original ticket issue date.
  • Latitude / Flexible Premium Economy / Flexible Business: Fully refundable to the original payment method at any point before departure; no cancellation fee.
  • Involuntary cancellations: If Air Canada cancels or delays your flight by 3 hours or more, you are eligible for a full refund to your original payment method, regardless of fare type.
  • Elite Status: Aeroplan 35K members and above receive waived change and cancellation fees on most fares. Super Elite members pay no fees on award ticket changes or cancellations.
  • Fees & Charges

    Air Canada’s Economy Basic fare includes only one personal item (no standard carry-on) for travel within Canada and to/from the USA, Mexico, Central America and the Caribbean. On international itineraries beyond those regions, Basic fares retain full carry-on allowances. Domestic and transborder checked baggage fees were increased in April 2026.

    Item
    Economy Basic / Standard
    Premium Economy / Business
    Free (international) / Restricted (domestic, transborder)
    Free
    $45 CAD (from Apr 2026)
    Free
    $60 CAD (from Apr 2026)
    Free
    $100–$120 CAD
    $100–$120 CAD
    Up to $200 CAD (fare-dependent)
    Waived on flexible fares
    Up to $200 CAD (fare-dependent)
    Waived on flexible fares

    Aeroplan Elite Status members, co-branded Aeroplan credit card holders and military personnel may receive additional baggage allowances. Check aircanada.com for current terms.

    Pet Policy

    Air Canada allows small domesticated cats and dogs to travel in the cabin or as checked baggage, subject to size, weight and breed restrictions.

  • In-cabin pets: Cats and dogs only; pet must be at least 10 weeks old, fully weaned and remain in a soft-sided carrier under the seat throughout the flight (hard-sided carriers no longer accepted as of June 2025). The combined weight of the pet and carrier must not exceed 10 kg (22 lbs). Fee: $50–$59 CAD/USD within Canada/USA; $100–$118 CAD/USD for international routes.
  • Carrier dimensions: Maximum 27 cm (H) × 40 cm (W) × 55 cm (L); must be well-ventilated, leak-proof and large enough for the pet to stand, turn and lie down comfortably.
  • Checked baggage pets: The combined weight of pet and hard-sided carrier must not exceed 45 kg (100 lbs). Fee: from $105 CAD within North America; from $270 CAD for international.
  • Breed restrictions: Brachycephalic (snub-nosed) breeds, including pugs, bulldogs, Boston Terriers, Boxers, and Shih Tzus, cannot travel in the baggage compartment due to heatstroke and respiratory risks. Certain strong dog breeds require reinforced carriers in the hold.
  • One pet per passenger in the cabin: Up to two puppies or kittens (same species, 12 weeks to 6 months) may share a single carrier in the checked baggage compartment.
  • Service animals: Trained service animals are accepted free of charge with appropriate documentation.
  • Air Canada Jetz: Pet carriers not permitted.
  • Check-in & Boarding

    Air Canada offers online check-in from 24 hours before departure via its website or mobile app. Drop-off at the airport is available up to four hours before departure.

    Process
    Details
    24 hours before scheduled departure
    Available up to 4 hours before departure
    Typically 45–60 minutes before departure
    Typically 15 minutes before departure
    Zones 1–6; priority guests in Zones 1–2
    Business Class / Signature Class; Aeroplan Super Elite and 75K
    Aeroplan 50K and 35K; co-branded premium Aeroplan cardholders
    Aeroplan 25K; preferred seat holders; families with children
    General boarding by seat row

    Priority boarding (Zones 1 and 2) provides dedicated lanes at most gates, allowing eligible passengers to board at any time once general boarding has commenced. Preboarding is available for passengers with disabilities or those requiring extra time.

    Aeroplan Loyalty Programme

    Aeroplan is Canada’s leading travel loyalty program, with over 10 million active members worldwide. Points are earned on Air Canada flights, with Star Alliance partners and through an extensive network of Aeroplan partners, including hotels, car rental companies, retail and financial partners. Points do not expire as long as the account has qualifying activity within 18 months.

    Aeroplan Elite Status has five tiers, each with core benefits plus customisable select benefits:

  • 25K: Priority check-in, priority boarding (Zone 2), 2 free checked bags, eUpgrade credits, Star Alliance Silver recognition. Requires 25,000 Status Qualifying Credits (SQC) or 100,000 Everyday Status Qualification credits per calendar year.
  • 35K: All 25K benefits plus 3 free checked bags (32 kg each), Maple Leaf Lounge access, priority security clearance. Requires 35,000 SQC per year.
  • 50K: All 35K benefits plus expanded priority services, companion priority status extension and Star Alliance Gold recognition. Requires 50,000 SQC per year.
  • 75K: All 50K benefits plus enhanced Select Benefit options and extended Priority Rewards. Requires 75,000 SQC per year.
  • Super Elite: All benefits plus waived change and cancellation fees on all fares and award bookings, maximum eUpgrade credits, and Business Class Worldwide Priority Rewards. Requires 125,000 SQC per year.
  • Aeroplan co-branded credit cards (issued by TD, CIBC and American Express in Canada, and Chase in the US) earn Aeroplan points on everyday purchases and can count toward elite status qualification. The Aeroplan credit card (US) grants automatic 25K status in the year of sign-up, plus the following calendar year.

    Customer Reviews & Reputation

    Air Canada’s global reputation has climbed steadily in recent years. The airline was named Best Airline in North America at the 2025 Skytrax World Airline Awards and received a Five Star Global Airline Award at the 2025 APEX awards. It was also the only North American carrier ranked in the Skytrax global top 20, meaningful recognition for a flag carrier serving a relatively small home market against fierce competition.

    Domestically, Air Canada’s reputation is more mixed. The airline has historically faced customer frustration over delays, cancellation handling and the complexity of its fare and fee structure. The August 2025 flight attendant strike reinforced concerns about labour relations and operational resilience.

    On the product side, Air Canada Signature Class consistently draws strong reviews for its lie-flat seating and food-and-beverage program on long-haul routes. The launch of free Wi-Fi for Aeroplan members in 2025 was broadly welcomed. Aeroplan itself — particularly its travel credit card partnerships and the unique eUpgrade redemption ecosystem — is widely regarded as one of the most valuable airline loyalty programs in North America.

  • Strengths: Signature Class long-haul product; Aeroplan eUpgrade program; Star Alliance network access; free Wi-Fi rollout; strong safety record; Skytrax North America top ranking.
  • Watch points: Domestic on-time performance; fare complexity; labour relations following 2025 work stoppage; 2026 cost pressures from peak CapEx cycle.
  • Air Canada News — Stay Updated

    Follow Dj’s Aviation for the latest Air Canada updates, and all the aviation related news including fleet changes, route launches and cancellations, financial results and policy announcements.